Shipping Policy

At KASOJI, every order is prepared with care and shipped as efficiently as possible.

Processing Time

Orders are typically processed within 1–2 business days before shipment.

Business days are Monday through Friday, excluding major holidays.

During high-volume periods, product launches, or holidays, processing times may be slightly extended.

Shipping & Delivery

KASOJI offers worldwide shipping.

Estimated delivery times vary depending on destination, but most orders arrive within the following windows after being placed:

United States: 3–5 business days
International: 4–9 business days

Delivery estimates include both processing and transit time. Please note that carrier delays, customs processing, weather, holidays, or other circumstances outside of our control may affect final delivery timing.

Tracking

Once your order has shipped, you will receive a shipment confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear after your package has been handed to the carrier.

International Orders, Duties & Taxes

International customers may be responsible for duties, taxes, customs fees, or import charges required by their country.

These fees are not included in the item price or shipping cost unless otherwise stated at checkout. KASOJI is not responsible for customs delays or additional charges applied by local customs authorities.

Incorrect Shipping Information

Orders are shipped to the address entered at checkout. Please review your shipping details carefully before placing your order.

If you notice an error in your shipping address, contact us as soon as possible at Contact@kasoji.com. Once an order has shipped, we may not be able to make changes.

Lost or Delayed Packages

If your tracking has not updated for several business days, or your package appears delayed, please contact us at Contact@kasoji.com and we’ll help look into it.

KASOJI is not responsible for packages marked as delivered by the carrier, but we will do our best to assist with the next steps.

Contact

For shipping questions, order updates, or delivery concerns, contact us at:

Contact@kasoji.com